PRIVACY POLICY

We value transparency, co-creation and effective use of community information to foster world class conversations. This privacy policy will explain how our organization uses the personal data we collect from you when you use our websites or when you interact with our virtual conference platform and services.

What data do we collect?

Our Company may collect the following data:

• Personal identification information
  • Name
  • Email address
  • Postal code
  • Public chat comments
  • Social relationship data (@mentions and social network connections)
  • On platform direct messages between users
  • Voluntary question answers

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect and process data when you:

• Register online or place an order for any of our products and services
• Voluntarily complete a customer survey or provide feedback on our chat environments, via email, direct messages within our site or comments on any of our forums
• Use or view our website via your browser’s cookies
• Observational notes of work with us on a virtual communication platform to plan or present a virtual conference

How will we use your data?

Our company collects your data so that we can:

• Process your order and manage your account
• Email you with special offers for other products and services you might like
• Understand, both in specific and aggregate, the values and ideas held and shared by conversation participants
• Identify the idea transmission networks and people involved in communicating ideas, both within and outside the event environment
• Track attendance for the awarding of continuing education credits
• Describe, explain and summarize the conversation had during your session(s), including attributed quotations of comments or questions shared
• Develop strategies and targeted marketing programs to customize messaging about our events to attendees

If you agree, Our Company will share your data with our Partner Companies so that they may offer you their products and services a list of these can be found on our website and may change from time to time without notice.

These Partner Companies are:

• Technology data partners (listed by function) as itemized on the current data technology partner page
• The host association or organization(s) who have recruited and partnered with us where such a host sponsoring organization is clearly identified on the event recruiting page
• The participating contributor association or organization(s) who have exchanged message communication or participation with us where such a contributing organization is clearly identified on the event recruiting page

How do we store your data?

Our client information is stored on secure, company specific google drive accounts. Partner organizations independently store information that they may require, which we are permitted to specifically access from time to time to carry out the usage reporting and other objectives outlined above.

Client information existing in the “spaces” environment also persists on dedicated AWS servers for the purposes of delivery of our events. (See Technology Partners) above,  which we are permitted to specifically access from time to time to carry out the usage reporting and other objectives outlined above.

Our Company may retain your personal information and conference usage data for a period of no greater than five years following your last interaction with us, with the exception of continuing education credit information and supporting documentation, which will be stored for the working duration of the organization.

Relationship data identified by partner organizations and other users of the service (such as in chat @mentions) will be maintained for the duration of the public record.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our Partner Companies.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes please contact us at info@matchboxvirtual.com

What are your data protection rights?

You directly provide Our Company with most of the data we collect. We collect and process data when you:

• Register online or place an order for any of our products and services
• Voluntarily complete a customer survey or provide feedback on our chat environments, via email, direct messages within our site or comments on any of our forums
• Use or view our website via your browser’s cookies
• Observational notes of work with us on a virtual communication platform to plan or present a virtual conference

How will we use your data?

Our company collects your data so that we can:

• Process your order and manage your account
• Email you with special offers for other products and services you might like
• Understand, both in specific and aggregate, the values and ideas held and shared by conversation participants
• Identify the idea transmission networks and people involved in communicating ideas, both within and outside the event environment
• Track attendance for the awarding of continuing education credits
• Describe, explain and summarize the conversation had during your session(s), including attributed quotations of comments or questions shared
• Develop strategies and targeted marketing programs to customize messaging about our events to attendees

If you agree, Our Company will share your data with our Partner Companies so that they may offer you their products and services a list of these can be found on our website and may change from time to time without notice.

These Partner Companies are:

• Technology data partners (listed by function) as itemized on the current data technology partner page
• The host association or organization(s) who have recruited and partnered with us where such a host sponsoring organization is clearly identified on the event recruiting page
• The participating contributor association or organization(s) who have exchanged message communication or participation with us where such a contributing organization is clearly identified on the event recruiting page

How do we store your data?

Our client information is stored on secure, company specific google drive accounts. Partner organizations independently store information that they may require, which we are permitted to specifically access from time to time to carry out the usage reporting and other objectives outlined above.

Client information existing in the “spaces” environment also persists on dedicated AWS servers for the purposes of delivery of our events. (See Technology Partners) above,  which we are permitted to specifically access from time to time to carry out the usage reporting and other objectives outlined above.

Our Company may retain your personal information and conference usage data for a period of no greater than five years following your last interaction with us, with the exception of continuing education credit information and supporting documentation, which will be stored for the working duration of the organization.

Relationship data identified by partner organizations and other users of the service (such as in chat @mentions) will be maintained for the duration of the public record.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our Partner Companies.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes please contact us at info@matchboxvirtual.com

What are your data protection rights?

Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – you have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Our Company restrict the processing of your data, under certain conditions.
• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Our Company transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@matchboxvirtual.com

How do we use cookies:

We use cookies to personalise content and ads, to provide social media features, track conference attendance, credit completion requirements and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Privacy policies of other websites

Our websites contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated February 8, 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at our Email: info@matchboxvirtual.com

How to contact the proper authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s office.